Welcome to digitalbubble.io (“Website”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our platform and services, including any AI tools, features, or credits made available through a subscription.

Please read these Terms carefully before using our website or subscribing to our services.

 

1. Acceptance of Terms

By accessing or using digitalbubble.io, registering an account, or purchasing a subscription, you agree to be legally bound by these Terms. If you do not agree, please do not use our services.

2. Services We Provide

We offer access to AI-powered marketing tools on a subscription basis. These may include:

  • AI-generated content (e.g. copy, images, campaigns)

  • Campaign management tools

  • Usage-based AI credits for specific tasks or actions

  • Analytics, insights, or automation features

We may update or modify features and services at any time.

3. User Accounts

To access certain services, you must create an account. You agree to:

  • Provide accurate and complete information

  • Keep login credentials confidential

  • Notify us immediately of any unauthorised use of your account

We reserve the right to suspend or terminate your account if you violate these Terms.

4. Subscriptions and AI Credits

a. Subscription Plans

Our services are offered through paid subscription plans. The features, limits, and fees are described on our Pricing page. By subscribing, you agree to the pricing and billing terms in effect at the time of purchase.

b. AI Credits

Certain actions (e.g. generating content) may require AI credits. These may be included in your subscription or purchased separately. Credits are non-transferable, non-refundable, and expire as described on the site.

c. Auto-Renewal

Subscriptions automatically renew unless cancelled prior to the renewal date. You can manage or cancel your subscription through your account settings.

5. Acceptable Use

You agree not to use our services to:

  • Violate any law or regulation

  • Infringe upon the rights of others

  • Generate or distribute unlawful, harmful, or offensive content

  • Circumvent or attempt to bypass our security or usage controls

  • Misrepresent your identity or impersonate others

We reserve the right to remove content or suspend accounts violating this policy.

6. Intellectual Property

All content, technology, and intellectual property on the platform (including AI models, code, trademarks, and branding) remain the property of Digital Bubble Ltd or our licensors.

You are granted a limited, non-exclusive, non-transferable licence to use our services for your internal business or personal marketing purposes.

You retain ownership of your own original content.

7. Generated Content Disclaimer

AI-generated content is produced automatically and may not be accurate, complete, or appropriate for all contexts. You are responsible for reviewing, editing, and verifying AI outputs before use.

We are not liable for any loss or damage resulting from reliance on AI-generated content.

8. Payment & Refunds

All payments are processed securely through third-party payment processors. Prices include VAT (if applicable).

Refunds are offered only where required by UK law. We do not guarantee refunds for unused services or credits. Trial periods or promotional offers may be subject to specific terms.

9. Service Availability

We aim to provide continuous service but do not guarantee uptime or availability. We may suspend or restrict access for maintenance, upgrades, or legal compliance. Where possible, we will provide advance notice.

10. Limitation of Liability

To the fullest extent permitted by law, Digital Bubble Ltd shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, business, or data

  • Errors or omissions in AI-generated content

  • Any claims arising from your misuse of our platform

Our total liability is limited to the amount you paid in the 12 months preceding the claim.

11. Termination

We may suspend or terminate your access for any breach of these Terms. Upon termination, you must cease all use of our services. Unused credits may be forfeited.

12. Changes to Terms

We may revise these Terms from time to time. Updated Terms will be posted on this page with an effective date. Continued use of the platform constitutes acceptance of the updated Terms.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

If you have questions or concerns about these Terms, please contact:

Digital Bubble Ltd
Email: support@digitalbubble.io