Welcome to digitalbubble.io ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide:

  • Name, email address, and contact details

  • Company name and job title (if applicable)

  • Account login credentials (if you register)

  • Any personal data you provide when filling out forms, contacting support, or subscribing to newsletters

b. Information We Collect Automatically:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Cookies and similar tracking technologies

c. Information from Third Parties:

  • Analytics providers such as Google Analytics

  • Marketing partners or referrers

2. How We Use Your Information

We use your personal data to:

  • Provide and manage our services

  • Communicate with you (e.g., responses, service updates, marketing)

  • Improve our website and user experience

  • Comply with legal and regulatory obligations

  • Detect, prevent, and respond to fraud, abuse, or security issues

3. Lawful Basis for Processing

We rely on the following lawful bases:

  • Consent: For direct marketing or optional cookies

  • Contractual necessity: To fulfil service delivery

  • Legal obligation: For record-keeping or compliance

  • Legitimate interests: To improve our services and prevent fraud

4. How We Share Your Information

We may share your data with:

  • Service providers (e.g., hosting, analytics, marketing tools)

  • Legal or regulatory authorities if required by law

  • Business partners or affiliates under confidentiality agreements

We do not sell your personal data.

5. International Transfers

If we transfer your data outside the UK (e.g., to data processors in the US), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

6. Data Retention

We retain your personal data only for as long as necessary:

  • To provide services and fulfill our contract

  • To comply with legal obligations

  • To resolve disputes and enforce our agreements

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Erase your data ("right to be forgotten")

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us at support@digitalbubble.io

8. Cookies

We use cookies to enhance your browsing experience and analyse site traffic. You can manage your cookie preferences through our Cookie Banner or browser settings.

For more details, see our [Cookie Policy].

9. Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via email or a notice on our site.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact:

Digital Bubble Ltd
Email: support@digitalbubble.io